iphone 4 software update problem

iPhone 4 software update problem
location: apple.com - date: September 25, 2012
I have been trying to update my iPhone 4 software update for more than six hours. I did the update through my phone instead of plugging it in, and it is stuck at the end of the update. The screen has the apple and the bar across it with the bar stopped at the very end. I tried restarting the phone, and it restarts then goes back to doing the update and freezes again. I also tried plugging it in to iTunes, but because my phone has a passcode, it won't let me into anything, because I can't type in my passcode. Can anyone please help?
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iPhone 4 software update problem
location: apple.com - date: February 24, 2013
I just downloaded a software update for an iPhone4, 6.1.3 I believe, which took forever, NOW, the iPhone is "verifying" with Apple which has been going on for more than 45 minutes.  Is this normal?  If not, what is the solution? thx
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