Do not activate a Vzn iPad 3 on post paid if you think you may change to prepaid
- date: April 22, 2012
I bought a Vzn iPad 3 on release at Best Buy. They said we'll help you activate. I said great. Less work for me. I was assuming they were going to help me activate on prepaid since I said I wanted the option to switch back and forth between 1 and 2 GB's. Well found after after the fact, they did post paid. Reason is so the store can get a kick back from the activation fee. Let me tell you as soon as I found out I was charged the $35 fee, I had Vzn to credit that.
Now here is the kicker. I wanted to switch to prepaid after first month. Found out I need a new sim card. Customer service told me to go into a store and get one. After two days of customer sevice phone calls/store visits and hours of my time, Vzn failed to give me one. Why? Because they can't activate it so they can't give me a sim card. That is the worst customer service ever. Vzn support on twitter saw my tweets trashing Big Red. The understood that I was frustrated. They actually recommended I go to Apple to
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